Warranty & Returns


the product does not meet your requirements and you need to return the product? No problem, with us you can easily return your purchased product. Everything is also a warranty period of 2 years, unless otherwise stated.

 

Prerequisite return

You have the right to send your order within 14 days after receipt without giving any reason to return or to indicate that you want to do that. You canceled again after 14 days to return the product. As soon as possible, but no later than 14 days after termination will then be credited to the total amount, including shipping.Only the cost of your return home to Wharfedale his own expense. If you use the right of withdrawal, it is important that the product is reasonably unused. However, you can try the product (testing). The difference between use and try that you test the product to see if it meets expectations. You can compare it, for example, a garment in a store, and then returns back to the employee. Under unused means that you do not use the product two weeks (user tracks) and then want to use the right of withdrawal. If it is found that the product is damaged in such a way, the costs will be charged for the value (possibly the entire purchase price).

To make use of this right, please contact us via info@wharfedale.eu. You can also use it.
 

Important:

If you want to return an item, it is important for a fast and accurate processing that you fill in the information below and confirm this to us. An employee of Wharfedale will promptly contact you to initiate to the return process. Once we can send the package to return your report (accompanied by the RMA number):

Wharfedale
Heereweg 339
2161BL Lisse

Some products are excluded from return
If the seal of the following products is broken, it can not be returned. This is due to hygienic reasons.
  • Headphones
  • headsets
  • Earbuds

 

Return form digtal or print it