Privacy Policy


Privacy policy is of great importance for every company. Wharfedale therefore relates strictly to the required privacy policy. The privacy policy is valid for the company Wharfedale which is part of Mika Distribution e.g. And operates with the websites: Wharfedale.eu


About us Privacy policy

Mika Distribution e.g. Gives a lot to your privacy. We therefore only process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial objectives. This privacy policy applies to the use of the website and the service that thereon Mika Distribution e.g.. The commencement date for the validity of these conditions is 10/12/2019, with publishing a new version, the validity of all previous versions expires. This privacy policy describes what information is collected by us, where this data is used and with whom and under what conditions that this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what rights you have with regard to the personal data you have provided by you. If you have any questions about our privacy policy you can contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.


About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for those who are insightful.


Web stores software

Shopify. Our web store has been developed with Software from Shopify. Personal data that you make available to us for the benefit of our services are shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for another purpose. Shopify is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card details. Shopify uses cookies to gather technical information related to your use of the software, there are no personal data collected and / or stored. Shopify reserves the right to collected data captive sharing to further improve the service. Shopify takes into account the statutory retention periods (personal) data. The EU / US Privacy Shield is applied, your data may be processed in the United States.


E-mail and mailing lists

Shopify Shopify Our website uses a third-party e-mail traffic from our website and send any newsletters handles. All confirmation emails you receive from our website and web forms are sent through servers Yourhosting. Yourhosting, your name and e-mail address never for their own purposes. The bottom of each email automatically sent via our website you can see the 'unsubscribe' link. If you click on this you will receive e-mail more on our website. This can seriously diminish the functionality of our website! Your personal details are securely stored by Shopify. Shopify uses cookies and other internet technologies that are opened and read insight into or emails. Shopify reserves the right to disclose your data to be used to further improve the service and in that context information to share with others.

Yourhosting; We make our regular corporate e-mail traffic using the services of Your Hosting. This party has taken appropriate technical and organizational measures to prevent abuse, loss or corruption of your and our information as much as possible. Yourhosting not have access to our mailbox and we treat all our confidential email traffic.


payment processors

Mollie. To handle a (part of) the payment in our shop, we use the platform of Mollie. Mollie processes your name and address data and your payment information like your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal information. Mollie reserves the right for your data to be used to further improve the service and within that framework (anonymous) data sharing with third parties. All the guarantees mentioned above relating to the protection of your personal data also apply to the parts of Mollie's services which they engage third parties. Mollie store no longer than is permitted by the legal deadlines your data.

Klarna. To handle a (part of) the payment in our shop, we use the platform of Klarna. Klarna processes your name and address data and your payment information like your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal information. Klarna reserves the right to use your data to improve the service and within that framework (anonymous) data sharing with third parties. Klarna shares in the case of an application for a deferred payment (credit) and personal information concerning your financial position with rating agencies. All the guarantees mentioned above relating to the protection of your personal data also apply to the parts of Klarna's services which they engage third parties. Klarna store no longer than is permitted by the legal deadlines your data.


Shopify: To handle a (part of) the payment in our shop, we use the platform Shopify. Shopify processes your name and address data and your payment information like your bank account or credit card number. Shopify has taken appropriate technical and organizational measures to protect your personal information. Shopifyreserves the right for your data to be used to further improve the service and within that framework (anonymous) data sharing with third parties. Shopifyshares in the case of an application for a deferred payment (credit) and personal information concerning your financial position with rating agencies. All the guarantees mentioned above relating to the protection of your personal data also apply to the parts of Shopify'S services which they engage third parties.Shopify store no longer than is permitted by the legal deadlines your data.


reviews

Web shop. We collect reviews via the web store platform. If you leave a review via webshop inspection, you are required to specify a name and e-mail address. Web shopkeeper shares this data with us so that we can link the review to your order. Web shopkeeper also publishes your name on its own website. In some cases, web shop can contact you to give an explanation of your review. In the event that we invite you to leave a review, we share your name and e-mail address with web shop. They only use this data with the aim of inviting you to leave a review. Web shop has taken appropriate technical and organizational measures to protect your personal data. Web shopkeeper reserves the right to enable third parties for the purpose of delivering services, we have given permission to web store. All guarantees mentioned above with regard to the protection of your personal data also apply to the components of the services for which web shops will enable third parties.


Send and logistics

PostNL. If you place an order with us, it is our task to have your package delivered to you. We use the PostNL services to perform deliveries. It is necessary for this that we share your name, address and place of residence with PostNL. PostNL only uses this data for the execution of the agreement. In the event that PostNL subcontractors enables, PostNL also makes your data available to these parties.

DHL. If you place an order with us, it is our task to have your package delivered to you. We use DHL services to perform deliveries. It is necessary for this that we share your name, address and residence data with DHL. DHL only uses this data for the execution of the agreement. In the event that DHL enables subcontractors, DHL also makes your data available to these parties.


Invoicing and accounting

AFAS. We use AFAS services for keeping track of our administration and accounting. We share your name, address and place of residence and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and saved. AFAS is compulsory to secrecy and will treat your data confidentially. AFAS does not use your personal data for purposes other than described above.


External sales channels

Purpose of data processing

General purpose of processing

We only use your data for the benefit of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you at a later date - we explicitly ask you to apply for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all kept to maintain confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Data collected automatically

Data that is automatically collected by our website is processed with the aim of improving our services. This data (for example your IP address, web browser and operating system) are not personal data.


Participation in tax and criminal investigation

In appropriate cases Mika DistributionOn the basis of a legal obligation, sharing your data related to tax or criminal investigations by the government. In such a case, we are forced to share your data, but we will resist the possibilities that the law offers us.


Preservation periods

We save your data as long as you are a client of us. This means that we will keep your customer profile until you indicate that you no longer want to use our services. If you indicate this with us, we will also take this as a forgotten request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term. However, employees no longer have access to your client profile and documents that we have manufactured in response to your assignment. Under the applicable Dutch and European legislation, you have certain rights with regard to personal data processed by or on our behalf. We will explain below which rights these are and how you can rely on these rights. In principle, we send to prevent abuse copies and copies of your data only to your e-mail address already known to us. In the event that you wish to receive the data on a different e-mail address or, for example, by post, we will ask you to legitimize. We keep an administration of handled requests, in the case of a forgotten request, we administer anonymized data. You will receive all copies and copies of data in the machine readable data format that we use within our systems. You have the right at all times to submit a complaint to the personal data authority if you suspect that we use your personal data in a wrong way.


Inspection.

You always have the right to view the data that we (let) and that relate to your person or to be traceable. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data known to us with an overview of the processors who have this data under the course of the category under which we have saved this data.

Rectifier.

You always have the right to process the data that we (let) and that relate to your person or have been traceable to that end. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to us with our known e-mail address.


Right to limitation of processing

You always have the right to limit the data that we (leave) that relate to your person or to be traceable. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation with our known e-mail address that the data has no longer incorporate the limitation.


Right to portability

You always have the right to process the data that we (let) and that relate to your person or have been traced from this by a different party. You can make a request with that scope to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies known to us with all information about you that we have processed or commissioned by other processors or third parties. In all likelihood, in such a case, we can no longer continue the service because the safe linking of data files can no longer be guaranteed.


Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Mika Distribution. If you object, we will immediately stop data processing awaiting the handling of your objection. If your objection is well founded that we will make copies and / or copies of data that we (let) process to you and then stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is true, contact our contact person for privacy matters.


Cookies

Google Analytics. Through our website, cookies are posted from the American company Google, as part of the "Analytics" service. We use this service to keep track of reports on how visitors use the website. This processor may be required to view this information on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information for offering, among other things, targeted advertisements (AdWords) and other googdy services and products.


Third parties cookies in the event that software solutions from third parties use cookies this is stated in this privacy statement.


Changes to the privacy policy

We reserve the right to change our privacy policy at all times. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we already collected data with regard to you process, we will inform you by e-mail.


Contact details

Mika Distribution e.g.

Heereweg, 339

2161BL LISSE

The Netherlands

T (0252) 745137

E info@wharfedale.eu